Refund Policy

At Jungleee Hair Oil, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our Refund Policy below:

1. Eligibility for Refunds

We offer refunds on eligible products returned within 7 days of purchase. To be eligible for a refund, the following conditions must be met:

  • The product must be in its original packaging and unused.
  • You must provide proof of purchase, such as a receipt or order confirmation.
  • The reason for the return must be valid under our Refund Policy.

2. Refund Process

To initiate a refund, please follow these steps:

  • Contact our customer support team at [contact email or phone number] to request a return authorization.
  • Pack the product securely and include the original proof of purchase.
  • Ship the product to the address provided by our customer support team.

Once we receive your returned item and verify its eligibility for a refund, we will process the refund to the original method of payment within [number of days] days. Please note that shipping charges are non-refundable, and you will be responsible for any return shipping costs unless the return is due to our error or a defective product.

3. Exchanges

If you would like to exchange a product for a different item, please follow the same return process outlined above. Once we receive your returned item and verify its eligibility, we will process the exchange accordingly.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect for quality control purposes.

5. Non-Refundable Items

Certain products may not be eligible for refunds due to hygiene or safety reasons. These items include opened or used products, as well as products that are not in their original condition or packaging.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [contact email or address]. Our customer support team is here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Jungleee Hair Oil. We appreciate your business!